🌹 Rose Meow — Payment & Checkout Policy

Overview

Rose Meow offers payment options to provide flexibility, transparency, and comfort for our patrons.

By placing an order, you agree to the terms outlined below.

Accepted Payment Methods

We currently accept the following payment options:

  • Express Checkout: PayPal Only 
  • Invoice-Based Payment
    Available for:
    • Individual orders
    • Any customer who prefers an invoice format
    • Bulk orders
    • Curated, pre-order, made-to-order or personalized items
  • Cash or Money Order
    Accepted for in-person transactions by prior arrangement only.

Upon receipt of invoice, customers may pay using: Credit Card, Debit Card, PayPal, Cash App.

Payment Instructions

Order Confirmation & Processing

After customer receipt of invoice, an order is considered confirmed once payment has been successfully received and verified.

  • Orders will not ship or enter production until payment is confirmed.
  • Processing times begin immediately after confirmation of finalized payment, not at checkout submission.

Invoice Payments

Invoices include:

  • Itemized product details
  • Payment instructions
  • Estimated production and/or shipping timelines

Payment must be completed in full before:

  • Production begins
  • Items are reserved for bulk orders
  • Shipping or pickup is scheduled

Split payments may be accepted for select bulk orders, but fulfillment begins only after the balance is paid in full.

Made-to-Order & Personalized Items

All "made-to-order" or personalized bundles require full payment prior to production.

Once production has begun:

  • Orders may not be canceled or changed
  • Materials and labor costs are non-refundable

Receipts & Documentation

All completed payments include:

  • A receipt or invoice
  • Email confirmation
  • Tracking information when shipping applies

Fraud Prevention & Order Review

To protect both our patrons and our business, Rose Meow reserves the right to:

  • Verify order details
  • Request additional confirmation for higher-value purchases
  • Cancel or refund orders where payment or identity cannot be reasonably verified

We will never request passwords or sensitive account credentials.

Customer Comfort Statement

If a payment method does not feel right to you, we encourage you to choose another available option. Clear communication matters more to us than rushing a transaction.

Questions

For payment or invoice questions, contact:
rosemariessecretgarden@gmail.com